Effective Date: 01st-September-2024
At RightToSucceed.co.in ("we," "our," "us," or "RightToSucceed"), we are committed to providing high-quality services to help you achieve your career goals. We understand that circumstances may change, and you may need to cancel or request a refund for a service. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for services purchased through our platform.
1. Appointment Cancellations
a. Cancellation by User
- Cancellation Before Appointment: If you need to cancel your appointment, you must do so at least [Insert Time Frame, e.g., 24 hours] before the scheduled appointment time. Cancellations made within this time frame will be eligible for a full refund.
- Late Cancellation: If you cancel your appointment less than [Insert Time Frame] before the scheduled time, you may not be eligible for a refund. Exceptions may be made at our discretion on a case-by-case basis.
b. Rescheduling
- You may reschedule your appointment without any additional charges if you do so at least [Insert Time Frame, e.g., 24 hours] before the scheduled appointment time.
- Rescheduling requests made less than [Insert Time Frame] before the appointment may be subject to availability and may not be eligible for a refund if the appointment is missed.
c. No-Show Policy
- If you fail to attend your scheduled appointment without prior notice, you will not be eligible for a refund.
2. Refund Policy
a. Eligibility for Refunds
- Full Refund: You are eligible for a full refund if you cancel your appointment at least [Insert Time Frame, e.g., 24 hours] before the scheduled time.
- Partial Refund: If you cancel your appointment less than [Insert Time Frame] before the scheduled time, we may offer a partial refund at our discretion.
- No Refund: No refunds will be provided for no-shows or cancellations made after the scheduled appointment time.
b. Refund Processing
- Refunds will be processed within [Insert Time Frame, e.g., 7-10 business days] after the cancellation request is approved.
- Refunds will be issued to the original payment method used at the time of booking.
c. Non-Refundable Services
- Certain services, such as special promotions or packages, may be marked as non-refundable at the time of purchase. These services are not eligible for a refund under any circumstances.
3. Cancellation by RightToSucceed
a. Platform-Initiated Cancellations
- In the rare event that we need to cancel an appointment or service due to unforeseen circumstances (e.g., technical issues, expert unavailability), you will be notified as soon as possible. You will have the option to reschedule the appointment or receive a full refund.
b. Termination of Services
- We reserve the right to terminate any service or cancel an appointment at our discretion. If we cancel an appointment due to a violation of our Terms and Conditions, you may not be eligible for a refund.
4. How to Request a Refund or Cancellation
To request a refund or cancel an appointment, please contact us at:
RightToSucceed.co.in
Email: contact@righttosucceed.co.in
Please include your booking details, the reason for the cancellation or refund request, and any relevant information that can help us process your request quickly.
5. Changes to This Policy
We may update this Refund and Cancellation Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:
RightToSucceed.co.in
Email: contact@righttosucceed.co.in
Thank you for choosing RightToSucceed.co.in. We value your trust and are committed to providing you with the best possible service as you work toward achieving your career goals.